Head Housekeeper

Permanent - Full Time (35 hours per week )

Closing date: 30th November 2021

Salary: Competitive depending on experience


Head Housekeeper

Permanent full time (35 hours) including weekdays, weekends and holidays. Rare turndown cover in the evenings (6-8pm). 

The Role

An exciting positon of Head Housekeeper is required to join our housekeeping and operational team. The role will be to support our executive housekeeper in the day-to-day management of the department, as well as providing working support to room attendents and assisting with servicing bedrooms. A keen eye for detail; along with a passion for cleaning are key requirements to fulfil this role.

Key duties will also include changing linen and towels, cleaning guest bedroom and bathrooms, leaving each room to the standards expected by our guests along with: 

- Daily rooms worksheet paperwork in the morning
- Effectively delegate tasks and work closely with the shift supervisor
- Monitoring and ordering of stocks/supplies
- Tracking and emailing of laundry/linen stock levels
- Be prepared to help with cleaning/bed making
- Thorough daily checking of rooms before releasing back to reception
- To support the Executive Housekeeper and cover in her absence
- Strong ability to deal with last minute issues and changes
- Flexibility with days and shift start and finish times essential
- Excellent time management needed

The perks

  • Competitive salary.
  • Full training.
  • Access to Employee Assistance Programme
  • Discounts across all Brend businesses.
  • Uniform and meals on duty.

The right candidate

o Previous supervisory experience in the cleaning service industry or housekeeping department

o The ability to motivate team members

o A hands-on approach

o A positive, can-do approach

o Team playing skills

o Organisational skills

o Passion for attention to detail

o Pride in training team members

o Excellent communication skills

The hours

Weekday and weekend shifts start around 9 am to 3 pm.  (There will need to be flexibilty with finish time if rooms still need to be finished)

Turndown/evening shifts start around 6pm to 8/8.30pm

The Venue

We are part of Brend Hotels, a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and each of the 11 hotels and 18 restaurants offers the same exceptional service and care we have become known for in the south west.